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An Ounce of Preparation = A Great Design

Back when I was just a wee young designer, I used to jump onto Photoshop the second I started a new design. The result was lots of rework, and lots of wasted time.

Over the past few years I’ve settled into a process that instead focuses on upfront preparation. I’ve found that spending a bit of time on prep saves a lot of time in the overall design. And, I get better results with a less stress.

So here’s my process. Call it “Alexis’ secret for a stress-free design.“

  • Start with an idea file. I start by researching my customer’s audience and competition. I try to figure out what works on different sites and what doesn’t. I also flip though website galleries and design annuals, looking for pieces of inspiration that fit with my customer’s goals and can start to spark a design.
  • Move to sketches. Once I have a direction in mind, I start sketching. Often I’ll work on just one element of the site first — the header or the footer, or maybe the navigation. I like to get one component right, then build the rest of the layout around that.
  • Choose a color palette. After I’ve got a basic layout, I start to think about color. Often I’m working with a client’s existing brand colors, but want to create a richer, complementary palette for the web. I sometimes visit sites like kuler.adobe.com as a jumping-off point for ideas.
  • Head to Photoshop. Once I’ve got the building blocks of the site– the layout and color palette – I can jump onto Photoshop and create the final design. At that point, Photoshop is just a matter of executing the concept I already have – easy peasy.

It’s important to spread this process over two or three days. I get much better results if I have time to let the design concepts sink in, if I can sleep on them. Inspiration often strikes not when I’m plowing through a project, but when I take a moment to step away from it.

It’s also important to get feedback between every step in the process – an external perspective on whether I’m on the right track. That stops me from going too far down the road on a design if it’s not quite right for the customer. Saves me time, saves the customer money.

That’s what I call a win–win.

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Managing scope changes

As Atomic’s project manager, my job is to plan our projects and keep them on track. Sounds easy enough … maybe even boring. But there’s one little thing that keeps my job challenging.

Changes.

Scope changes. Schedule changes. Software changes. You name it, I’ve seen it. In fact, it seems to me that no matter how carefully a project is planned, some level of changes are inevitable. That’s just what happens when a creative concept evolves into a reality.

So instead of closing my eyes and hoping that changes won’t happen, I’m always ready for them. Here are some of the strategies I use to keep our projects on track in the face of the unexpected.

  • Talk openly about the impact of changes. Sometimes a client thinks of a new requirement or new idea partway through a project. We can always accommodate these requests, but it’s my job to make sure the client understands exactly how those changes would affect schedule and budget. That way the client can make an informed decision on whether to implement the changes or stick with the original plan.
  • Be honest about delays. Every now and then, it takes us longer to execute a task than we thought it would. (Yes, it’s true – we do make mistakes!) In those situations, I always let our clients know right away that we need to bump our schedule back a couple of days. Clients appreciate this honesty, and it helps them to better plan their review cycles accordingly.
  • Constantly monitor and adjust milestones. If we miss a milestone in our project schedule, we don’t just throw up our hands and say, “well, we’re sunk now.” Instead, I constantly readjust project milestones as needed. If we get behind on a deadline, I find out if we can expedite subsequent ones. And, if needed, I crack the whip and get our team really cranking to help us meet a deadline.

Of course, in my fondest dreams, all projects tick along perfectly, with every milestone met to the minute. I’ll keep hoping for that … but in the meantime, when changes come along, I’ll be ready for them.

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Email Marketing

Email marketing

Is email marketing dead?

We recently saw a post on this topic, and it made us stop and think. If you can get Twitter and Facebook updates from your favorite companies, do you really need to get email from them too?

We put our thinking caps on, and we thunk awhile, and we decided . . . yes, yes, you do need email marketing!

Here’s why.

  • Email marketing reaches customers who haven’t jumped into social media. Plenty of boomers get email from their kids and shop online. But not all of them have started using Facebook, let alone Twitter. Email remains a useful way to stay in touch with them and let them know about sales and promotions.
  • It’s a way to establish expertise. Many companies send out email newsletters just like this one on a regular basis. These newsletters aren’t pushing direct sales. Instead, they share information about topics that are important to your customers. This knowledge-sharing can help establish you as an expert in your field – whether you’re a catering firm writing about how to host a great event, or a golf pro offering weekly tips on improving your stroke.
  • It’s a way to get the word out about sales and specials. It’s no big news that putting products on sale is one of the most effective calls to action available. That’s why mega-retailers like J. Crew and Land’s End have aggressive email marketing campaigns. Each company promotes a wide variety of sales throughout the year – sometimes it’s free shipping, sometimes it’s end-of-season discounts, sometimes percent discounts. But the sales are regular, and the emails announcing them can come weekly or even daily.

The rules of conduct governing email marketing are rigorous, and there’s no better way to ruin your reputation and get onto server blacklists than to violate them. But if you follow the rules, email can be a great part of your interactive marketing campaign.

Want to talk about your email strategy? Contact us today.

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What’s Up with Wireframes?

We mentioned in our previous blog entry that we’re a little bit obsessive about project planning. And we admit it—we are. But that’s because we’ve seen too many web projects derailed because of poor planning, or no planning. And that’s not what we want for our customers.

So we take planning and project management seriously. One critical step in those efforts is creating a wireframe for any new website.

What’s a wireframe? A wireframe is very simple design that lays out the essential elements that go on each of your web pages. A wireframe for a common webpage, for example, might include placeholders for a header, navigation, body copy, an image, a search function, a “call to action” box, and “contact us” information.

It would look something like this:

Why are wireframes so important?

  • Wireframes save time because they give web designers clear direction on what needs to go on each page of the site. With a creative brief in one hand and an approved wireframe in the other, a designer  begin developing a great visual image for your site – without having to worry that he might be leaving a critical functionality off of one of the pages. Too many web projects jump straight from creating a sitemap to beginning design, without creating a wireframe in between—and too much information falls in the gap in between.
  • Wireframes also save money because the basic elements of the site have been determined and approved before the creative design process ever begins. So there’s much less chance that a design will have to be torn apart and done over—which can drive costs up quickly.

Even though we’re a newfangled interactive firm, I guess we believe in the old-fashioned principle of “doing things right the first time.” We know that’s the right thing for our customers.

Want to learn more about wireframes and Atomic’s project management strategy? Contact us anytime.

When it comes to design… first impressions are everything

Here at Atomic, we believe in all the good stuff. Inner beauty. Strength of character. Substance over style.

But when it comes to web design, we know that first impressions are everything.
Ever go to a company’s URL and think to yourself, “Eeeww, that’s their website?” Or spent so long trying to find something on a site that you left it in frustration?

That’s the result of bad design.

Alternatively, ever smile when you open up a website? Don’t you feel good when you see that big orange flower on cuteoverload.com? Or get excited when you go to iTunes to download a song from American Idol? And isn’t it cool that you can find a list of all the tools you need to install a garbage disposal on HomeDepot.com?

That’s the power of good design.

Good design – particularly, good web design – doesn’t just happen. At the macro level, it’s the result of a strong visual presence married to clear, easy-to-use navigation. At the micro level, it’s the result of hundreds of small but important decisions that your web developers make, related to everything from coding and tagging to colors, typography, and white space.

There’s a lot of information out there on why good design is good for business, published by AIGA and others.

But to us, it comes down to one simple thing: you want your customers to smile when they see your website. That’s the result of good design.

As always, contact us if you’d like to talk about your website design. Or, check out some of our recent designs.

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Things to ask when looking for a new web provider

1. Will it have a content management system (CMS) in the back end? A CMS will allow you to make changes to your web pages easily, at any time, just as easily as making changes to a Microsoft Word document. A CMS helps you to:

  • Save time. You can make changes instantly yourself — there is no need to send changes off to someone else, wait around for them to make them, check behind them to make sure they were done correctly, etc., etc.
  • Save money. If you can make changes yourself, there is no need to pay a web designer $75 to $100 per hour to make changes to your site indefinitely into the future.

2. Will it be built using current Web content standards (as defined by the World Wide Web Consortium – /www.w3.org/)? Using W3C standards helps to ensure that:

  • Your site will work in multiple browsers (Explorer, Firefox, etc.) and on mulitple devices (PC, Blackberry, tablet computer, etc.)
  • Search engines will be able to most easily find your content. (This has to do with whether the text of your site is coded properly — search engine “spiders” look for certain codes and if they are not there, they cannot easily find your keywords.)
  • Your site is “forward compatible.” That means that any design changes you want to make to the site can be done very easily. In other words, you can make one coding change and quickly change the look of your entire site, without having to re-do the coding on every single page. This also will save significant $$ and headache in the future.

3. Can you create a professional design that will …

  • Put us on par with our competitors?
  • Help us capture a larger share of the marketplace?
  • Showcase us as a 21st-century company commited to progress and quality?

4. What is your work style?

  • Can you advise us of best practices in web design and development?
  • Will you develop a schedule and project plan for my site development, or will I have to?
  • Can you advise me on a web strategy for my company, or will you just “take orders and build what we tell you?”
  • Can you give me a reasonable cost estimate up front, or will I have to guess what my costs will be at the end of the project?

Graphic Design USA Magazine Features SAA College Website

Yes, it’s true … one of the websites we built recently has leaped out of the Internet and landed in the pages of a big ol’ glossy magazine. The mag in question is the July/August issue of Graphic Design USA , which showcased winners of the 2008 American Inhouse Design Awards competition.

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